COVID-19 Travel AssistanceVisit Aura Assistance
Aura Assistance is a specialised COVID-19 global emergency assistance plan. Following the events of COVID-19, many governments were forced to close their borders, having a crippling effect on many tourist dependent economies. Aura Assistance offers a fast acting and dependable solution to enable the safe and practical opening of a country partner’s tourism doors without threatening the health service infrastructure and the financial burden that comes with it. Stringently developed in conjunction with local government and tourism partners, Aura Assistance provides bespoke coverage for illnesses and/or accidents, including but not limited to COVID-19, quarantining and evacuation/repatriation.
Our portfolio managers have a wealth of experience in their niche line of business and combine this with a dedication to helping our broker partners win and retain more business.
Director, Aura Underwriting
Tom Green is a director at Aura Underwriting. Tom is responsible for underwriting and managing the Lloyd’s Caribbean property facility.
He has worked in the Caribbean (re)insurance market for eight years, establishing a successful career, merging Caribbean expertise and relationships, with the capabilities and technical knowledge of international markets. Tom previously worked at DUAL International, where he developed his career across all aspects of the underwriting chain.
When he isn’t working for Aura Underwriting, you’d probably find Tom out on a long walk with his beloved springer spaniel or doing some other sporting activity to compensate for being a big foodie.
“I joined Aura Underwriting for the unique and exciting opportunity to work for a market-leading and ambitious team. In my opinion, their platform offers one of a kind flexibility and growth support to enhance my knowledge and career. Their culture and personality is truly dynamic and outgoing.”
COVERAGE AND LIMITS
We are committed to always providing clear detail on our specific risk appetite to allow you to better understand our underwriting proposition.
Our wider teams are made up of leading underwriters and dedicated suppport staff to ensure that your experience working with us is forever a positive one.
Associate Director, Aura Underwriting
Deandra Santangelo is an underwriter and Associate Director in our Aura Underwriting division. In this role, she underwrites and facilitates the daily handling of the Lloyd’s Caribbean property facility.
Deandra joined the group in March 2018 as a specialist in niche property and casualty risks in and around the Caribbean. Being a Bahamian national Deandra holds many personal and professional ties to the Caribbean and with this comes a wealth of knowledge of the territory. She has 13 years’ experience in the sector, having previously been employed by broking firms both in The Bahamas and London. This includes years spent at Morgan White Bahamas and Endeavour Insurance Services.
Outside of work, Deandra is a major foodie and enjoys trying out new foods, recipes and restaurants. She also has a passion for jewellery making and spends countless hours perfecting this craft.
“Since being employed by Aura my career has evolved by leaps and bounds. The team environment is one that pushes you to strive for excellence and the culture is one that puts you in the driver’s seat and gives you the freedom and control to set your own pace.”
Tim Bilborough is a consultant at Aura Underwriting. Tim is focussed on the global expansion of the Aura Assistance Travel Plan product to new territories and organisations.
Tim joined the group in October 2020 and has over 20 years’ experience in the London insurance market, in both broking and underwriting roles for Lloyd’s brokers and Lloyd’s syndicates.
Outside of work, Tim hopes to fulfil an ambition with his two sons to go to South Africa in 2021 and follow the British & Irish Lions Tour (and maybe check out a few vineyards!).
“To take a window of opportunity such as the team did, and using all of the amazing resources available within the group to establish a brand new global product, launched in record time and in so doing so beating the competition to market by months, and for me to be offered to be part of it was an opportunity not many people are fortunate to have had in the whole of their careers!”